We are now upon the most beautiful days of the year, the Christmas holiday season. I love everything about Christmas. And, as the year draws to an end, it is time to reflect on the people who work for you and the contributions they make every day.
I want to talk about an employee that worked for me that was so special, I called her our ‘beautiful employee’. I am not talking about beautiful in the normal sense of the word, but in terms of her generosity of spirit and her refusal to be caught up in the day to day tug of war among some jockeying for favor or position. All she ever asked for was to be allowed to work in peace and quiet as a large part of her position was document keying. Yet, she could juggle hundreds of small things a day including answering a busy phone. She never complained about her workload so I had to try to remember to meet with her and ask if she was overloaded. Everything was done with a smile. I know how difficult this is because I can safely say my personality could use a big dose of patience.
As controllers, we are often unable to do things for our people that we would like to. However, just sitting down employees who are above average and telling them how valuable they are to you, is probably worth more than many gifts you might think of.
So I salute all those ‘beautiful employees’ out there, that never complain, or cause conflict and are always willing to do what is asked. All I could ask is for more of them.
To all of you, controllers or not, I wish you a great Christmas, Happy Holidays, and a very Safe New Year. I will return to posting on Monday, January 6, 2014.